pomorskie / Gdańsk, Olivia Business Centre
Sales Team Manager with Russian (m/f/d)
wczoraj
About TELUS Digital:
We are a global leader in digital customer experience, designing and delivering next-gen solutions for world-renowned brands. This is your chance to join a dynamic team and work on cutting-edge marketing trends with a strong foundation for career growth.
Your Career Opportunity:
Begin as a top performer, and with our support and ongoing training, build a successful career path that could take you to management-level positions.
Online interviews are conducted for all candidates. Only shortlisted applicants will be contacted.
Sales Team Manager with Russian (m/f/d)
Miejsce pracy: Gdańsk, Olivia Business Centre
Key responsibilities:
- Provide mentorship, guidance, and development support to your team.
- Lead the team through an exciting transition, building skills in sales, problem-solving, critical thinking, and technical expertise.
- Set team goals and work collaboratively on strategies to drive results.
- Identify actionable insights, suggest recommendations, and communicate effectively to influence team strategies.
- Oversee daily operations, ensuring consistent quality and productivity across all channels to maximize value for advertisers.
- Ensure performance meets the required service level metrics.
- Adapt swiftly to changes in workflows, procedures, and product features.
What we expect:
- 3+ years of experience in customer service, ideally in sales or technical areas.
- Fluency in Russian and strong proficiency in English (both written and spoken).
- Ability to identify training needs and contribute to program development.
- Strong organizational skills with exceptional attention to detail.
- Proven experience in team management within a call center environment.
- Ability to multitask and prioritize effectively.
What we offer:
- Collaboration with leading business partners.
- The opportunity to develop and co-create an exciting new project.
- Access to internal training and professional development opportunities.
- Clear career growth within an international company.
- A modern workspace in the prestigious Olivia Business Center.
- Complimentary fruit, beverages, and private medical care.
- Access to MultiSport, Multilife, and Multicafeteria programs.
- Allowance for the purchase of glasses.