dolnośląskie / Wrocław
Collection Analyst with English
wczoraj
Wrocław
Work model: Onsite
About the role
Would you like to discover how we work and who we are? Do you hold a degree university, and would you like to gain experience in a corporate environment?
If you would like to start your career journey with us, we can assure you that on this job position you will gain experience in a customer-facing position and develop your skills in domains like accounting, conflict management and intercultural communication.
You will also have a great opportunity to participate in interesting projects aiming to improve our processes, which will help you to grow your career.
Accountabilities:
- Daily customer contact through email, phone and cases with the objective to solve outstanding issues and collect payment for overdue accounts,
- Processing credit card payments,
- Monitoring of a portfolio of customers in order to keep the accounts up to date,
- Preparation of account statements, payment schedules and account reconciliations,
- Updating customer data,
- Creating business relationships.
Requirements:
- Basic knowledge in the area of accounting would be an asset,
- Minimum BA degree - must have,
- Good level of English language (min. B2/C1),
- Willingness to work from the office,
- Proficient user of the MS Office package, Google sheets,
- Attention to details, proactive approach, interpersonal skills,
- Experience in a BPO area would be a plus.
What we offer:
- Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefit,
- Open-minded and multinational environment,
- Opportunity to be part of a global organization focused on development,
- Professional development and clear career path,
- Training & development opportunities.
About our Candidate Privacy Statement:https://www.cognizant.com/careers_resources/Cognizant_Candidate_Privacy_Statement_English_version.pdf