Contingent Workforce Manager
What the day will look like
- Manage our portfolio of preferred contingent labor staffing suppliers; provide category expertise in contingent labor and supplier performance management
- Design contingent workforce solutions across functions, divisions and regions
- Establish a strong network of collaboration with internal clients, suppliers, and program management in to order to effectively manage day-to-day operations and resolve issues
- Collaborate across functions to ensure a fit for purpose delivery of contingent workers
- Act as SME within system related projects, functional system enhancements and on-going business as usual development or escalations
- Accountability for identifying improvements in the area of end to end processes
- Respond to service escalations for contingent workforce program and play leading role in resolution, closure and root cause analysis
- Manage and coordinate of large global and regional service provider(s) to enable optimal service delivery
- Lead contingent labour tool implementation in new countries through leading trainings, supporting system testing, review of training materials and providing expert advice.
- Experience in contingent workforce solutions and optimizing operational performance through supplier engagement practice
- Experience in strategy, supply chain, or procurement of contingent workforce solutions.
- Familiarity with vendor management systems staffing and/or service modules
- Excellent written and verbal communication skills at all management levels
- Strong technical, analytical and problem-solving skills
- Experience working on implementations/support/maintenance projects
- Experience with system testing/troubleshooting and user training
- Language proficiency: English and preferable one additional ( Spanish, French, Italian)
- Highly organized self-starter with exceptional strategic thinking
- Ability to work independently
- Strong presentation skills
- Ability to establish and maintain relationships across different functions