mazowieckie / Warszawa
Customer Service Specialist - Italian or Spanish
dzisiaj
Join our team at Foundever!
Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry?
We are a leading company with over 1500 great people across Poland (Warsaw, Gdańsk, and W@H), and now we are looking for you to join our team!
Customer Service Specialist - Italian or Spanish
Location: Warsaw
Your daily tasks:
- Providing the highest level of customer service (E-mail/Phone);
- Answering incoming calls and meeting targets set by the customer and management;
- Following company policies and procedures, ensuring quality;
- Performing daily tasks in an efficient and timely manner;
- Achieving quality goals for calls and customer satisfaction.
What do we expect from you?
- Language: Proficiency in either Italian or Spanish (C1) and English (B1-B2) - Italian + English or Spanish + English;
- Experience: Cool if you have experience in sales;
- Technology: Knowledge of MS Office and developed computer skills, technical skills;
- Personality: Motivated and enthusiastic.
Advantages will be:
- Ability to prioritize and plan;
- Independence AND ability to work with minimal supervision;
- Ability to solve problems;
- Attention to detail;
- Sales skills;
- Soft skills.
Working conditions:
- Type of contract you choose yourself (freelance contract for students or employment contract for non-studying employees);
- Basic salary + bonuses;
- Working hours: 9:00 am – 5:00 pm, Monday - Friday (8 hours a day);
- On-site work in our new office in Warsaw
What else should you know?
- Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);
- We offer private Medicover insurance;
- Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
- Professional development through training and cross-location cooperation at the international level.