mazowieckie / Warszawa
Customer Service Specialist with Czech and Slovak
dzisiaj
Join our team at Foundever!
Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!
Customer Service Specialist with Czech and Slovak
Fully remote work mode from Poland.
Your daily tasks:
- Providing the highest level of customer service (contact with clients via phone and e-mail);
- Updating information regarding cases.
- Meeting targets, following company policies and procedures, ensuring quality;
- Performing daily tasks in an efficient and timely manner.
What do we expect from you?
- Language skills: Proficiency in Czech (C1/C2) and Slovak (C1/C2) and knowledge of English (B1-B2 level);
- Experience: Great if you have experience in technology focused roles and in customer service in general;
- Technology: Knowledge of MS Office and developed computer skills;
- Personality: Motivated, enthusiastic, open to having clear conversations with customers, solution oriented.
Advantages will be:
- Independence AND ability to work with minimal supervision;
- Tech savvy background, ability to solve problems, troubleshooting skills;
- Attention to detail;
Working conditions:
- Contract of employment;
- Working from the comfort of your own home;
- Day shifts from Monday to Friday;
- Equipment for work provided by us.
We offer:
- Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.),
- Private Medicover healthcare;
- Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
- Professional development through training and cross-location cooperation at the international level.
Terms and Conditions apply.
Dont hesitate and apply now!