mazowieckie / Warszawa, Mokotów
Customer Service Specialist with French
2024-06-20
Customer Service Specialist with French
Tasks:
- Providing the highest level of customer service;
- Answering incoming calls and meeting targets set by the Client and management;
- Following company policies and procedures, ensuring quality;
- Performing daily tasks in an efficient and timely manner;
- Achieving quality goals for calls and customer satisfaction.
To be successful in the role you need:
- Language: Proficiency in French (C1) and English (C1);
- Experience: Customer Service experience is mandatory, cool if you have experience in sales;
- Technology: Knowledge of MS Office and developed computer skills;
- Personality: Motivated and enthusiastic;
Youre the perfect candidate if You have:
- Ability to prioritize and plan;
- Independence AND ability to work with minimal supervision;
- Ability to solve problems;
- Attention to detail;
- Sales skills;
- Soft skills.
We offer:
- Type of contract you choose yourself (freelance contract for students or employment contract);
- Base salary + bonuses;
- Working from our modern Warsaw office with complimentary coffee, water and plenty of occasions to get to know other cultures and cuisines;
- Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);
- We offer private Medicover healthcare;
- Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
- Professional development through training.