pomorskie / Gdańsk
Customer Support Specialist with German – Customer Support Rockstar
2025-11-21
Customer Support Specialist with German – Customer Support Rockstar
Location: Gdańsk (on-site)
Company: Foundever
Pay rate: 49 PLN/hour (gross)
Bonus: up to 8,500 PLN
Company: Foundever
Pay rate: 49 PLN/hour (gross)
Bonus: up to 8,500 PLN
If you speak German fluently, enjoy working with people, and want to join one of the most recognized brands in the travel industry – this opportunity is for you!
At Foundever, you will:
- Communicate daily (by phone and email) with customers from the German market,
- Support clients with travel- and booking-related inquiries,
- Ensure every customer ends the conversation with a smile,
- Work with a friendly, supportive team that truly loves what they do,
- Have a real impact on how customer service looks for one of the most famous travel brands.
Our requirements:
- We’re not looking for perfection – we’re looking for great people to work with.
We’re looking for you if you:
- Speak German fluently (C1 level),
- Have a good command of English (B2 level),
- Are comfortable using a computer and MS Office,
- Have empathy, professionalism, and a proactive attitude,
- Want to grow – with us, you really can (92% of our managers started in this position!).
What you’ll gain by joining Foundever:
- Attractive financial bonuses:
- 5% monthly bonus for meeting performance goals,
- PLN 3,000 attendance bonus,
- PLN 5,500 relocation bonus,
- After one year – €150 Airbnb travel voucher!
- Development from day one: training, e-learning platforms, and real career growth opportunities,
- A benefits package that really works: Multisport card, private medical care, eyewear allowance, gifts for children, vacation subsidies,
- Modern office in Gdańsk: great coffee and even better atmosphere,
- Wellbeing programs: we care about mental health and work-life balance.
Why join us?
At Foundever, we believe that great customer service starts with happy employees. We provide you with space to grow, job stability, and a team where you’ll truly enjoy working.
Take the next step in your career – join our project and help us create exceptional customer experiences together!