mazowieckie / Warszawa
Customer Support Specialist with German
2025-08-31
Customer Support Specialist with German
Miejsce pracy: Warszawa
Job description:
- You’ll be the friendly voice (or message!) our premium customers hear first when they need travel help.
- Guide our partners through booking flights, using online services, picking payment options, and enjoying loyalty perks.
- Jump in and save the day when someone’s travel plans hit a bump.
- Chat or talk with passengers — whatever helps solve their problem fastest.
- Create real connections. We want customers to remember you — the awesome human who helped them out.
Requirements:
- You speak German fluently (C1) and your English is solid too (B2).
- You’re positive, patient, and open to whatever the day brings.
- You listen first, then speak clearly and confidently.
- You’re organized, on top of things, and can juggle tasks without dropping the ball.
We offer:
- Work for the largest, well-known Nordic 5-star airline - SAS.
- After mastering the in the office for 6-9 months, enjoy the 50% of hybrid lifestyle—where home office means your couch is now a legitimate workstation!
- Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance.
- Embrace an international and diverse work environment that broadens your horizons.
- Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.