pomorskie / Gdańsk
German Customer Support Specialist
wczoraj
Join us at Foundever!
Foundever is one of the leading companies in providing solutions in the field of business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics!
German Customer Support Specialist
ONSITE WORK – GDAŃSK | Relocation Included
Your responsibilities will include:
- Providing customer service via phone and email in line with the highest quality standards
- Aiming to meet customer satisfaction KPIs set by your manager
- Showing empathy and understanding toward the customer to offer effective support
This job is perfect for you if:
- You speak German fluently (C1) and have a good command of English (B2)
- You are professional, empathetic, and customer-oriented
- You are confident using MS Office tools
- You are motivated and eager to grow professionally
What you’ll gain by joining us:
- A clear career path — 92% of our managers started in customer service
- Attractive benefits: Multisport card, private medical care
- Work in a modern office in Gdańsk, in a friendly and supportive team
- €150 Airbnb voucher after your first year of employment
- Performance-based monthly and semi-annual bonuses
Relocation support – we’ll help you move to Gdańsk!
- Travel allowance
- Accommodation allowance for the first 3 months
- Full support during the relocation process
- Please note: This is a fully onsite role based in Gdańsk
Additional benefits:
- Holiday bonus, glasses subsidy
- Gifts for employees’ children during holidays
- Wellness programs to support a healthy lifestyle
- Access to advanced internal training platforms — we care about your development