Learning Specialist with English
(Warszawa)
Your responsibilities will involve:
- Training new and present employees;
- Implementation of customer service agent training programs;
- Working with unique, project-specific materials about both process and product;
- Monitoring performance and coaching agents to help them achieve their full potential.
What we expect from you:
- Language: Have an amazing command of English (C1 or Native);
- Experience: Previous experience in a Couch/Trainer role is a must;
- Skills: Strong grasp of soft skills and teaching techniques;
- Personality: Motivated, enthusiastic, and eager to contribute.
What we offer:
- Performance Bonuses: Up to 5% of your salary based on KPI achievements;
- Benefit Package: (co-funding for glasses and vacations, employee referral programs, and vouchers for various occasions such as Christmas and Childrens Day);
- Private Health Insurance with Medicover for employees;
- Multisport Card and internal Everbetter program promoting a healthy lifestyle;
- Career Development: Opportunities for training and collaboration across international locations;
- Mental Health Support: Access to professional psychological assistance, stress management workshops, and educational materials. Take care of your mental well-being with our support!
- Type of Employment: Employment contract;
- Work in Our Modern Office: Located in Warsaws Mokotów;
- Work Hours: Full-time, 5 days a week from Monday to Friday;
- Shift Hours: 8-hour shifts from 8:00 AM to 6:00 PM;
- Do not wait! We are excited to hear from you!