mazowieckie / Warszawa
Product Reliability Engineer
2024-06-21
Working model: Remote, Poland
What we do:
As Top Employer, we are dedicated to helping the worlds leading companies build stronger businesses — helping them go from doing digital to being digital.
Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and a range of benefits. Be Cognizant!
About the role:
This is a professional level position in the Product Reliability Engineering (PRE) Organization of VISA. The PRE is responsible for providing support to critical highly available applications under Value Added Services.
Main responsibilities:
- Be responsible for availability, latency, performance, efficiency, change management, monitoring, detecting problems, performing root cause analysis, identifying, and implementing permanent solutions.
- Interaction with Systems, Database personnel, Engineering, Product Development, Clients, Risk, and various groups within Technology.
- Participation in capacity planning and design reviews to identify design gaps in supportability and resiliency.
- Bring creative curiosity and technology experience to work every day and help build dashboards, audits, alerts, and solutions.
Key requirements:
- Minimum Bachelor’s Degree in Computer Science or related engineering field, and at least 2 years of work experience.
- Minimum 2 years’ experience in Production support working in a distributed team.
- Preferred Qualifications
- Skills and experience with Containers, Kubernetes, and Docker.
- Skills and experience with Hadoop and Kafka.
- Skills and experience with Linux and UNIX.
- Experience with Hazelcast.
- Experience in working with relational and NoSQL databases.
- Ability to understand and write complex Database queries.
- Skills and experience with Java, J2EE and scripting technologies.
- Ability to analyze thread dumps, heap dumps, garbage collection and other related JVM components.
- Working knowledge of production support processes such as incident/change/problem management, call triaging, escalation procedures using tools such as Service Now.
- Strong execution and analytical abilities. Ability to solve complex production problems.
- Dynamic, hard-working, and ambitious individual with excellent oral and written communication skills.
- Prior working experience with payment and transaction domains is advantageous.
We offer:
- Competitive salary with cafeteria benefits and bonuses,
- Opportunity to be part of a rapidly expanding global organization,
- Pleasant and inspiring working atmosphere,
- Professional development and a clear career path,
- Training & development opportunities,
- Private healthcare and additional life insurance,
- Employee volunteering programs and opportunities,
- Inclusion and diversity in practice,
- Employee referral program in place.