mazowieckie / Warszawa
Staff Site Reliability Engineer
2024-04-27
Work model: remote, Poland
What we do:
As Top Employer, we are dedicated to helping the worlds leading companies build stronger businesses — helping them go from doing digital to being digital.
Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!
About the role:
Main responsibilities:
- Supporting code and systems for internal scalability, security, and reusability,
- Collaborating cross-functionally to support systems and software solutions that help site reliability and performance for multiple technical offerings,
- Contributing to product quality improvements,
- Configuring and troubleshooting software applications, systems, databases, and associated devices,
- Monitoring and escalating application performance concerns that threaten application functionality.
Key requirements:
- Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale.
- Customer Service: Customer support on merchant escalated issues specific to applications (e.g. increased latency, transactional issues, features not working as encouraged, etc.).
- Language Expertise: Expertise in one or more general development languages (e.g., Java, Python).
- Support: Experience supporting modern services and web applications on Linux and or Windows environments.
- Learner: Constant drive to learn new technologies such as Dev-ops platforms, Kubernetes, Docker, etc.
- Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams.
- Production Support: Working knowledge of production support processes such as incident/change/problem management, call triaging, and escalation procedures. Ability to develop and maintain automation tools to assist with engineering and production support tasks.
- Operating Systems: Knowledge of and ability to navigate Linux/Unix and Windows command line.
- Container Infrastructure: Experience with Kubernetes/Docker deployment, configuration, scaling and management of containerized applications.
- Bachelors degree in Math, Science, Engineering, or Computer Science, Information Systems or related field.
We offer:
- Competitive salary with cafeteria benefits and bonuses.
- Opportunity to be part of a rapidly expanding global organization.
- Pleasant and inspiring working atmosphere.
- Professional development and clear career path.
- Training & development opportunities.
- Private healthcare and additional life insurance.
- Employee volunteering programs and opportunities.
- Inclusion and diversity in practice.
- Employee referral program in place.