Operations support (m/k)
We are part of a global organization employing 325,000 people worldwide. We specialize in integrated Facility Management, offering comprehensive services ranging from cleaning and technical maintenance to reception services, administrative support, and catering services. For 30 years in Poland, we have consistently implemented an inclusive employment policy, promoting the hiring of people with disabilities and creating workplaces accessible to everyone.
Are you looking for your first professional experience in an international environment? Do you want to use English every day and develop practical business and analytical skills?
We are looking for Operations Support to support global operations and user services. This is a great opportunity for students or early-career candidates who want to start their corporate journey.
- Provide first-line support for users via email, phone, and MS Teams.
- Handle service requests and tickets in internal systems.
- Support coordination of operational tasks and incident handling.
- Monitor requests and ensure timely resolution.
- Prepare basic reports (Excel, Power BI).
- Maintain accurate data and documentation.
- Cooperate with international teams.
- Very good English skills (min. B2) – used daily at work.
- Student status or first professional experience.
- Availability to work in a 24/7 (8h) shift-based schedule.
- Good communication and teamwork skills.
- Strong organizational skills and attention to detail.
- Willingness to learn and develop.
- Basic knowledge of MS Office (especially Excel, Outlook, Teams).
- Interest in data analysis or business operations. (nice to have)
- Basic knowledge of Power BI, SharePoint, or Microsoft tools. (nice to have)
- Opportunity to gain your first experience in an international company.
- Daily use of English in a global environment.
- Flexible, 24/7 shift-based schedule.
- Full onboarding and support from the team.
- Possibility to develop in operations, analytics, or IT tools.
- Friendly atmosphere and growth opportunities.
- Foreign language learning platform.
- Co-financing of private medical care.
- Opportunity to purchase a sports card on preferential terms.
- Opportunity to join a group insurance plan.
- Access to free consultations in various fields, including psychology, law, finance, economics, and employment-related matters.